FAQ
My reset boost seems to be stuck at 2048?
If your Reset Boost is at 2048x, congratulations! That is the maximum amount of Reset Boost you can achieve.
To further increase the speed of the game, you can purchase Speed Boosts in the store with diamonds. Each Job or Hobby can also be gilded for 10 diamonds which will further increase the speed and progression.
You can generate diamonds in the game by either unlocking the Girl Achievements by leveling up the girls, or through the Limited Time Events (LTE).
Can I move my game between platforms?
Out platform partners (such as Kongregate, Apple and Google) all have rigid rules about currency purchased on their respective platform being transferred to another platform.
Unfortunately, this means we can't offer a game/save transfer between platforms.
I gained an Event Token yesterday, why is it gone? I earned a diamond in the LTE yesterday, why is it missing?
The issue you are experiencing occurs when you close the game immediately after claiming a diamond, token, or time-skip reward.
If you wait a few seconds after claiming the item in question, the game will finish saving and prevent this from happening again.
There is a "Saving..." indicator at the top of the game screen. This indicator appears while the game is saving. It’s not easy to see it when the LTE window is open. If you close the LTE window, then watch for the Saving… indicator until it disappears before you close your game, you shouldn't encounter this issue anymore.
Why is my reset boost decreasing, or being consumed?
Some of the characters have, as a level up requirement to consume a small portion of your current boost.
Example... "Consume 1X Reset Boost"
When you see this, if you level up this character, your Reset Boost will drop by 1. If the requirement is "Consume 5X Reset Boost" your Reset Boost will drop by 5.
Various characters have this as a level up requirement, anytime you fulfill this requirement and raise that character a level, your reset boost will drop by that amount.
Not to worry as most of the characters will give back what they consume when you get them to Lover Level.
Why can't I choose which resolution I want to play the game when launching?
If you are using an NVIDIA graphics card "GPU" please try the following:
Go to Nvidia Control Panel, then click on “Adjust Desktop Size and Position”, change "Aspect ratio" to "No Scaling".
If you're using Intel graphics "integrated graphics" please try this:
Look at the icons down by your clock (bottom right) there should be one for Intel graphics, open it up and look for a "Scaling" setting and turn it off.
If you can't find this or have a different video card, a Google search with your Make/Model and "Turn off scaling" should help you find instructions for whichever card you have.
When I start the game it's all black, pink or pixelized what's happening?
This is most likely an issue with DirectX 11 and your graphics driver. It could be the result of any number of updates that happen automatically on computers, including, but not limited to: Windows, DirectX, Steam, Crush Crush, Unity or your graphics drivers.
Here are a few things we recommend you try:
- Make sure Windows is updated.
- Make sure your graphics drivers are updated.
- Make sure DirectX 11 is up-to-date: How to install the latest version of DirectX
- Make sure that Crush Crush is up to date by confirming the local files. To do this: Right Click on Crush Crush in your Library, then choose Properties/Local Files/"Verify Integrity of Game Files".
Why is the mobile app crashing every time I open it?
Here are a few possible solutions that may help you with your crashing issue:
- If you haven't already, check to see if the app needs to be updated.
- Try clearing the cache and data of the application. The steps for this are:
- Go to settings.
- Tap on Apps/App Manager/Manage Apps (it should be named one of those depending on which Android you have.)
- Find Crush Crush in that list of apps and select it.
- Tap Clear Cache.
- For an extra measure, you could also choose to force stop the app.
- Try opening the app again.
- Make sure you are not running too many other apps at the same time.
Why are there no voices in the mobile version?
We're really sorry for the confusion, at this time there aren't any voices implemented in the mobile app. You can hear 2 different phone flings girls speak though (Renée and Nova.)
At the end of those 2 girls' text messages, they will initiate a phone call with you and you will be able to hear their voice through the call. Make sure you didn't turn down the Voice Volume slider so you can hear their voices!
Why can't my browser load Crush Crush (or any of our games)? Why do I get javascript errors? Why is the game stuck loading on web?
Be sure to check adblock if you have one installed to make sure it isn't running on this page. It could also be corruption in the local files of the game. Clearing the browser cache will force the game to download new local files and should fix this. The steps are:
- Close the game.
- Clear out the files and images in your browser's cache. You don't need to clear the history/passwords/cookies.
- Try refreshing the page and loading Crush Crush again.
- If you have Kaspersky installed on your computer and are getting an error that has 400 in it. Go into Network Settings then under "Traffic Processing". Look for: "integrate script for interaction with websites into traffic" and Un-Check the box.
- If you are getting other failed login issues, try signing out of the website and back in again. Don't just close the tab, but actually sign out of your account. This seems to fix it for most players.
If you haven't found the answer you're looking for, or you still require assistance after trying the troubleshooting steps listed above, send us an email to:
Be sure to include your SPS ID: in the email, which can be found in different locations depending on the platform you play on.
If you are playing a landscape version of the game (typically on PC/web):
